There's a commonly used quote that says it's better to be kind than it is to be right. In the workplace, where mistakes often cost money, the application of this can be tricky. Effective workplace communication and successful conflict resolution can determine whether you fail or succeed in your job.

Of course, I'm human and not immune to ego over kindness. In my mid-20s, when my brain was still forming, it was more important for me to be right than it was for me to be kind. The world had not yet smashed my ego into 1,000 pieces for my own good – only to rebuild it to form a better and more humble version of myself.

In my mid-20s, when I had conflict with my boss, I led with attitude and so did my boss – who was just one year my senior. The combination of long hours, low wages, intense managerial pressure and tight deadlines led me to quit my job without having another one. I don't recommend this course of action for anyone. However, to this day, I don't regret quitting that job. The decision was horrible for my wallet but great for my mental health.