LAS VEGAS – It's no secret that consumers are constantly shifting their behaviors and gravitating toward financial services providers that make their lives easier, more convenient and more affordable.
At CU Direct's Drive conference Wednesday, CU Direct VP of Analytics and Advisory Services Michael Cochrum discussed four key trends in the fintech and mobility space and why credit unions should keep them on their radar.
1. Innovation. When it comes to this buzzword, credit unions should first understand that there are two types of innovation, Cochrum explained: Revolutionary, meaning the first of its kind (like the telephone) and evolutionary, meaning an improved version of an existing revolutionary product (like the smartphone).
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