Lee Alderman has a label on the bottom of his computer screen at Redwood Credit Union that says "Delegate Everything."
Alderman is Redwood CU's assistant vice president of training and financial literacy. He joined Redwood in 2001 and has spent most of his career in employee training. He knows the jargon. He knows the concepts.
But it took the simple act of one of his staff members walking into his office about five years ago for him to realize the power of empowerment and the importance of meaningful conversations.
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