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Millennials’ Capabilities: Perspective From an Older Generation

A former CU board chair discusses the millennial lifestyle and why CUs should keep it on their radar.

By Norm Halls | Updated on April 19, 2017

When I was in grammar school, the school had a savings program through a nearby bank. We would save our pennies and then at the end of the month a teacher deposited our savings at the bank. The student depositors had a bank book showing our savings. Many times the teacher would take a number of students to see the transaction. Today, we have seen it on TV – someone taking a picture of their check and depositing it in the bank. The mobile wallet. As many of us know, banking transactions electronically has become the norm. Eric Teller, CEO of Google, said: “If a technology platform for society can now turn over in five to seven years, but it takes 10 to 15 years to adapt to it, we will all feel out of control, because we can’t adapt to the world as fast as it’s changing.” Teller went on to say: “Many people hear about advances such as robotic surgery, gene editing, cloning or artificial intelligence, but have no idea where these developments will take us. None of us have the capacity to deeply comprehend more than one of these fields – the sum of human knowledge has far outstripped any single individual’s capacity to learn.”

Technology has always stimulated changes, such as computing power, processing chips, software, storage chips, networking and sensors. Gordon Moore of Moore’s Law in 1965 described the doubling of the number of components per integrated circuit. Technological changes have caused faster computers, making the user experience feel safer and friendlier in functioning. Two of the trailblazers are the smartphones and tablets used by billions. Fingerprint readers, face recognition and voice recognition are rapidly being used and handheld. Millennials touch their smartphones an average of 45 times per day.

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