When I was in grammar school, the school had a savings program through a nearby bank. We would save our pennies and then at the end of the month a teacher deposited our savings at the bank. The student depositors had a bank book showing our savings. Many times the teacher would take a number of students to see the transaction. Today, we have seen it on TV – someone taking a picture of their check and depositing it in the bank. The mobile wallet. As many of us know, banking transactions electronically has become the norm. Eric Teller, CEO of Google, said: "If a technology platform for society can now turn over in five to seven years, but it takes 10 to 15 years to adapt to it, we will all feel out of control, because we can't adapt to the world as fast as it's changing." Teller went on to say: "Many people hear about advances such as robotic surgery, gene editing, cloning or artificial intelligence, but have no idea where these developments will take us. None of us have the capacity to deeply comprehend more than one of these fields – the sum of human knowledge has far outstripped any single individual's capacity to learn."

Technology has always stimulated changes, such as computing power, processing chips, software, storage chips, networking and sensors. Gordon Moore of Moore's Law in 1965 described the doubling of the number of components per integrated circuit. Technological changes have caused faster computers, making the user experience feel safer and friendlier in functioning. Two of the trailblazers are the smartphones and tablets used by billions. Fingerprint readers, face recognition and voice recognition are rapidly being used and handheld. Millennials touch their smartphones an average of 45 times per day.

It is human nature to resist change in any capacity. We see that all the time with an older generation. For example, if you have an electronic component that needs to be assembled and it comes with instructions, a young person will quickly look at it and in a few minutes it's operational. Millennials are changing technology and have an incredibly high knowledge of technology. Here are some statistics: More than 85% of millennials in the U.S. own smartphones (Nielsen), and five out of six millennials in the U.S. connect with companies on social media networks (SDL). Catey Hill of MarketWatch wrote: "Nearly four in 10 millennials (39%) say they interact more with their smartphones than they do with their significant others, parents, friends, children or co-workers, according to a survey of more than 1,000 people released by Bank of America. That's compared with fewer than one in three people of all ages who say they engage with their smartphones more."