Search
 

5 Things to Keep Teller Turnover Down

Want tellers who view their work as a career, not just a job? Try these tips.

By Tina Orem | Updated on February 17, 2017

Tellers make the branch world go around, but they can be hard to keep. Turnover rates can be around 20% to 30%, according to Meredith Deen, who is director of products and services for scheduling-software company FMSI, a Kronos Company. The churn isn’t just a hassle for hiring managers, it’s expensive: For example, it costs $2,204 every time a part-time teller quits, according to one FMSI study.

But some credit unions are lucky enough to have tellers who stick around — sometimes even for decades — saving money, time and member relationships. Two long-time tellers and a human resources pro share five things credit unions can do to keep good tellers.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Tina Orem

Recommended Stories

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2024 ALM Global, LLC. All Rights Reserved.