WEST

The $4.7 billion Ent Credit Union in Colorado Springs, Colo., promoted Mike Grady to service area manager. In his new role as one of Ent's four area managers, he will oversee operations at seven service centers including Ent's Falcon, Galley, Jetwing, Peterson Air Force Base, Schriever Air Force Base, Stetson Hills and Woodland Park locations. Grady has more than 18 years of experience at Ent, serving in roles of increasing responsibility.

MIDWEST

The $1 billion Firefly Credit Union in Burnsville, Minn., hired Heather Erickson as Brooklyn Park retail sales manager. In her new role, Erickson is responsible for overseeing the Brooklyn Park branch as well as creating member relationships and extending her support to all members and employees. Erickson has more 10 years of experience working in the financial industry and customer service field.

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