The great paradox of cybercrime is that credit unions’ biggest vulnerability isn’t their technology, it’s the people who use it.

“It’s low-tech. It’s human error; people sending PII or SII. Folks are not breaking into the 256-bit encryption. They’re counting on human beings to not be aware [of risks] and to make mistakes,” according to Tom Embrogno, chief information security officer at Docupace.

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