Biometrics technology has become more mainstream at credit unions. It's driven by the need to authenticate members and staff accurately and effortlessly and propped up by a more widespread acceptability.

"I would argue the next big thing is what we all talked about earlier this year and last year. Everyone knows about biometrics, we talked about how great it is, how excited consumers were, but we have not all talked about the value that it actually brings for those credit unions," Dan Weis, mobile product leader for the Duluth, Ga.-based NCR, said.

"What we are really seeing is how biometrics is allowing the credit union itself to be more productive and more attentive to the member's needs," Ryon Packer, SVP, Enterprise Product Strategy at the Brookfield, Wis.-based Fiserv, explained.

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Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).