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Using Data-Driven Technology to Tackle Fraud

For every merchant hit by fraud, a financial institution bears the brunt of the associated costs.

By David Mattei | Updated on August 21, 2016

When fraud occurs, the merchants targeted can make headlines. But there’s another side impacted by these fraudulent actions.

For every merchant that is hit by fraud, there is also a financial institution, such as a credit union, that goes unseen, but often bears the brunt of the associated costs. The price of continued investigations and member support can pile up quickly, and that doesn’t take into account the lingering effects that acts of fraud can cost an institution in damages to its reputation. It also includes the hard losses that hurt institutions’ bottom lines, such as the cost of replacing compromised cards. Nearly 90% of credit card breach victims in 2014 received replacement cards, costing issuers as much as $12.75 per card, according to a 2015 Javelin report on the impact of data breach fraud.

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