As we've seen all too often in recent years, terrorist attacks now are aimed at "soft" targets such as concert halls, nightclubs, office buildings and night clubs   anywhere people gather for any reason.

In July, a man drove a large truck through a group of people gathered in Nice, France, to watch fireworks in celebration of Bastille Day.

These attacks remind everyone, especially employers, of the need to develop, maintain and exercise corporate-level plans for crisis management, emergency response and business continuity.

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When your company has such a plan in place, you can better help your employees through the situation and its aftermath.

Here are six issues that employers need to consider, according to Marsh's 2016 Terrorism Risk Insurance Report:

crisis planning and employees1. Crisis management

Companies should develop and test an overall framework for management, response and recovery.

After an attack, organizations need to move quickly and efficiently to understand the potential effects on people, property and operations, and make policy and strategy decisions to address and manage those effects.

crisis planning2. Crisis communications

Your company may have to contact employees, customers, investors and others.

During a crisis, messages and communications should be linked to reinforce the overall strategies and decisions made by the crisis management team.

In addition, consider setting up a company Facebook page or group and encouraging all employees to use Facebook's Safety Check as appropriate to let employers, coworkers, family and friends know they're safe.

crisis planning to survive a terrorist attack3. Emergency response

Responding to physical incidents could involve the following:

  •          The safety of lives, including employees, customers, vendors or family members.
  •          Mitigating the effect of the event itself.
  •          Evacuations of employees and their family members.
  •          The protection of physical assets, for example, from looters or vandals.

crisis planning and preparing for a terrorist attack4. Humanitarian assistance

Providing support to your employees during and after an incident could include physical, social, emotional and financial help, as needed.

One example of the way companies can support their employees is by making professional counseling and support services readily available.

crisis planning and preparing for a terrorist attack5. Business continuity

After you've dealt with the safety issues, your next priority is keeping your business running.

Your company's strategic plan should account for the management and logistics of continuing or resuming operations, as well as recovering partially or completely interrupted critical business functions.

crisis planning and preparing for a terrorist attack6. Information technology and disaster recovery

In 2016, most business processes are driven by technology to a certain degree. Recovery should include plans to ensure the availability of networks, applications and data.

When you ensure that your technology is up and running efficiently, you'll support business continuity, including working remotely and other strategies.

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Rosalie Donlon

Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].