The Ontario, Calif.-based lending CUSO CU Direct has teamed up with PSCU to allow the St. Petersburg, Fla.-based CUSO to integrate CU Direct's Lending 360 Loan Origination System within its Total Member Care Contact Centers, the two parties announced Wednesday.
Lending 360 will be used in conjunction with PSCU's customized contact center support and can also be integrated with a credit union's in-house platform. It supports integration with multiple third parties, including indirect lending and home banking platforms, and uses credit unions' existing rules, rates and lending criteria, supporting loan application processing activity across all consumer lending channels, the companies said.
PSCU said the deal will enable it to enhance the scope of its suite of products and services, while providing its owner credit unions and their members with leading edge technology in an easy-to-use lending platform designed to fully support consumer loan and account opening applications.
“We're excited to join with PSCU and help them deliver the best experience for their credit unions and members,” CU Direct President/CEO Tony Boutelle said. “This is a natural partnership between two credit union-owned organizations that share a common core set of values and a passion for serving the credit union community.”
Boutelle first announced the partnership at the CU Direct DRiVE 16 conference Tuesday.
“Long-term relationships between members and their credit unions often begin with a loan,” PSCU President/CEO Chuck Fagan said. “Our partnership with CU Direct gives PSCU's owners an excellent opportunity to better serve members and grow with a world-class lending platform that streamlines the application process and delivers a great member experience.”
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
