Many consumers like their financial institutions, the survey found. On a scale of zero to 10, 76% gave their primary bank or credit union at least an eight, and more than one-quarter rated their primary financial institution a perfect 10. According to the survey, 52% have had an account with their primary financial institution for a decade or more.

Consumers are less thrilled about their own financial management skills, however. On average, the respondents gave themselves a B for their short-term money skills such as paying bills or sticking to a budget. They only gave themselves a C+ when it comes to long-term skills such as saving for college or retirement.

But given that consumers have relationships with an average of 3.7 financial organizations, according to the survey, there’s plenty of competition for their attention.

“Very rarely do households use a one stop shop approach to financial management, wherein they rely on only one institution to satisfy all their financial needs,” Fiserv said. “Working with multiple institutions generally reflects a focused strategy intended to maximize rewards, rates and results.”

However, the survey respondents did identify some financial management products and services that may make members more likely to stick around:

• Three out of four households (more, if they’re millennials) want real-time balances on all accounts;
• Seventy-two percent want instant posting of transactions;
• Twenty-eight percent said real-time access is the most helpful resource for managing finances;
• Twenty-five percent said managing all accounts from different financial institutions with a single online location or app was most helpful for managing finances;
• Twenty-four percent would like a single directory of all financial institutions and people with whom they could regularly move funds; and
• Forty-eight percent are interested in a “name your price” tool where they could customize their desired outcome.