The NCUA late Thursday warned consumers about a telephone scam in which scammers claim to work for the NCUA and ask for personal and financial information.
According to a release, callers told consumers her or his credit card or debit card had been frozen or blocked. Callers then asked for the consumer's Social Security number, account number, date of birth and home address to verify the information.
The agency warned consumers should not provide this or any other information to the caller, because the NCUA would not request personal or financial information in this manner.
Consumers who suspect they may have become victims of identity theft should immediately contact their credit union and, if necessary, close existing accounts and open new ones. The NCUA also urged consumers to contact the three major credit bureaus – Equifax (866-349-5191), Experian (888-397-3742) and TransUnion (800-916-8800) – to request a fraud alert be placed on their credit reports.
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