Contented workers, we are told, are productive, loyal and collaborative. But in the current environment of talent wars, just how content do they have to be to stick around rather than casting longing glances at the competition?

Research generally looks at the two components of contentment: Satisfaction and happiness. The Stones and Beatles, respectively, explored these states of mind in pop songs. But more important, how are they defined within the context of the workplace? And what is the difference between a satisfied worker, and a happy one?

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