Between mobile wallets, money transfer apps and biometrics, new innovations and disruptors continue to change the mobile payments landscape. How can credit unions keep pace? Get several experts' takes in this Focus Report.

Credit Unions Brace for Changing Payment Models: Experts offer tips on how credit unions can compete in an evolving payments landscape marked by new innovations and disruptors.

The Continued Credit Union Push for Mobile: Like retailers that discount must-have products on Black Friday, credit unions should offer digital services that keep members coming back.

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.