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Mobile Tops IT Budgets

Credit union IT departments plan to invest in member engagement, digital interaction and the mobile channel in 2016.

By Roy Urrico | Updated on November 27, 2015
Chrome FCU is focused on teaching members how to bank 100% digitally.

Technologies that enhance member engagement, advance digital interaction via the mobile channel, improve security and help credit unions understand accountholders better are the top IT budget priorities heading into 2016.

“Rolling out the red carpet for opening and funding new accounts, especially via the mobile channel, is the most valuable digital service for credit unions to offer in 2016, because account growth is the one metric that can’t be neglected,” Hal Tilbury, CEO of the Henderson, Nev.-based, payment processing and document imaging firm Bluepoint Solutions, said.

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Roy Urrico

Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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