A number of credit unions across the country recently announced core system conversions and renewals.
The $1.9 billion, Atlanta-based Georgia's Own Credit Union expanded its relationship with the Brookfield, Wis.-based Fiserv, Inc. by selecting its DNA core processing system. The credit union expects to gain a customizable, open architecture technology foundation that enables stronger integration of third-party solutions while supporting the development and launch of new products and services. Georgia's Own CU also selected a suite of integrated customer relationship management and business intelligence solutions, which leverage DNA's open architecture to integrate customized enhancements and extensions.
The Baton Rouge, La.-based, $541 million Campus Federal Credit Union selected the Plano, Texas-based Alkami Technology's ORB Platform to provide a digital banking experience to its approximately 42,000 members. The new platform is integrated to the credit union's Fiserv XP2 core banking system, and provides consumer and business members with an enhanced digital banking platform that extends across all devices. The credit union said it now also has the flexibility needed to grow its system as new technologies emerge and evolve with the future of digital banking.
The $1.6 billion, Lake Mary, Fla.-based CFE Federal Credit Union went live with the Episys in-house core processing system from the Monett, Mo.-based Symitar, a Jack Henry company. Episys' open architecture integrates with hundreds of vendor applications and offers credit unions the option of independently incorporating additional offerings. According to the credit union, the partnership eliminated nearly 90 hours of processing time monthly. In addition to partnering with Symitar for Episys, CFE FCU also implemented several complementary solutions for check processing, remittance and lockbox, document management, customer relationship management, credit union reporting and data warehousing.
The $56 million, Centennial, Colo.-based Columbine Federal Credit Union completed a conversion to CUProdigy's core software platform. The credit union also purchased ownership in the CUSO. Columbine FCU said it achieved its goal of implementing a core system with the features and functionality needed to grow and serve its membership, while ensuring that the conversion itself had minimal impact on operations. After several months of using the software, the credit union reported CUProdigy has continued to meet its expectations by promptly addressing issues when they arise and providing outstanding staff support.
The $3.8 billion, Phoenix-based Desert Schools Federal Credit Union said it successfully converted to the San Diego-based Corelation KeyStone's core processing system over Labor Day weekend. The credit union added it was eager to move from a core batch system to Corelation's real-time core to enhance the efficiency of its operations and member service. Some of those efficiencies included reducing the account opening process from 45 to five minutes, and the creation of automatic account retrieval via debit card swipes, emailed transaction receipts (which are helping the credit union reach its paperless goal), and new online and mobile banking services that deliver an improved experience for members.
The Circle Pines, Minn.-based Sharetec System welcomed the $57.7 million, Jesup, Ga.-based Altamaha Federal Credit Union as a new user of its core system. Sharetec provided the financial institution with electronic signatures and plans to launch mobile banking services in the future.
Also, the $14.5 million, Racine, Wis.-based Municipal Employees Credit Union selected Sharetec System for its new core system in order to offer live EFT processing, a user-friendly mobile app for its members and integrated experience for its staff. The credit union anticipated the core services combined with several other tools will enable it to realize a return on investment.
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
