The CFPB on Monday released its latest monthly consumer complaints snapshot, which highlighted mortgage complaints. According to the report, consumers continued to face problems with mortgage servicing, particularly when they applied for a loan modification to avoid foreclosure.
As of Sept. 1, the Bureau had handled more than 702,900 complaints across all products.
"Despite strong protections that have been put in place to protect homeowners, this month's complaint report shows consumers are still having problems when dealing with their mortgages," CFPB Director Richard Cordray said. "The bureau will continue to work to make sure that consumers are being treated fairly on their mortgage issues."
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