Expanding the amount of data available to collection experts can increase the amount of money they are able to recover, according to a new report from consumer data firm TransUnion.

TransUnion found that an expanded data approach led to the recovery of 9% more money and increased the number of payers by 3%.

The Chicago-based firm analyzed 40 million accounts from 15 collection agencies and debt buyers. The firm's analysis covered credit card, medical, student loan, telecom and utility bill debt, and TransUnion defined "recovery" as $50 or more collected over 12 months.

With TransUnion's expanded data approach, up to 30 months' worth of information from each loan account, actual payment amounts and a larger number of prior borrower addresses are used throughout the collection process, if available.

"As the economy continues to recover, collection agencies and debt buyers need a broader and fresher data set that is representative of recent economic conditions," Peter Ghiselli, a vice president in TransUnion's specialized risk group, said. "This new recovery model is built on current consumer credit data to incorporate the evolving credit landscape, allowing collectors to see a substantial improvement in the number of payers and dollars recovered."

TransUnion used its CreditVision recovery model to expand the amount of information available to collectors. It found that collectors who used the model, when compared to collectors that did not, recovered 13% more money from their top 10% of collection accounts and lifted their number of payers by 11%.

TransUnion attributed the difference to the prioritization that the additional data allowed collectors to make. The additional data, the firm said, allowed collectors to recognize accounts that were more likely to pay and focus their attention on those first.

"For collection agencies and debt buyers, every dollar recovered is important, but collectors need to prioritize accounts that have a higher likelihood to pay," Ghiselli said. "With the new recovery model, collectors have greater insights into account history, actual payment amounts and other important credit factors to maximize both recovered accounts and recovered dollars."

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