In a world where everything moves at warp speed, selfies go viral in seconds and "breaking the Internet" is actually a good thing, credit unions that resist changing technology can easily get left behind in a mass of cyber darkness.
Thanks to today's technology and the mentality of younger generations, the ease and convenience of banking online is the new norm, and with so many companies willing to accommodate that lifestyle, it's more important than ever for credit unions to keep up, according to Chuck Fagan, president/CEO of St. Petersburg, Fla.-based payments CUSO PSCU.
"Credit unions in particular have to do their best to embrace technology," Fagan said.
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