The NCUA does not require credit unions to encrypt members' information during examinations or use available NCUA tools to protect that information.
That was a key finding in the agency's Office of Inspector General's audit that investigated whether the NCUA has adequate controls to protect members' confidential information.
Even though the OIG audit determined the NCUA provided examiners with appropriate tools with which to securely receive electronic information from credit unions during the examination process, the audit quoted an NCUA management official said that it is not uncommon for credit unions to provide data in an unprotected manner.
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