The $721 million, Deer Park, Texas-based Shell Federal Credit Union selected the Episys core platform from the Monett, Mo.-based Jack Henry & Associates' Symitar® division, which had led to more simplified, open processes and productivity gains for the credit union, Shell FCU said.
The credit union prides itself in delivering exceptional member service and required a platform that would allow it to continue raising the bar, Elizabeth Monroy, chief financial officer for Shell FCU and a CUNA Certified Credit Union Executive (CCUE), explained.
"We are looking at this conversion as a better way of doing business," Monroy said. "Selecting Episys is pivotal for providing the best service possible from a technical standpoint."
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
