HOLLYWOOD, Calif. – In order for their training programs to be successful, credit unions should closely align them with their corporate goals, an SWBC training specialist emphasized at the CUNA HR and Training & Development (HR/TD) Council Conference Thursday.
Loraine Catlett, senior training and performance consultant for the San Antonio, Texas-based insurance, mortgage and investment services firm, led a one-hour workshop on strategic thinking with a group of credit union training and HR managers.
During the session, participants brainstormed ways to strengthen their training programs by answering questions such as: Who are my credit union's key stakeholders? What resources do I need to accomplish my training? And, what types of learning events are available to deploy training?
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
