According to Sherpa Software, Altitude IG eDiscovery can locate content, apply a set of comprehensive search criteria and create a result set. Searches can be scheduled or on-demand, and features include cross-matter custodian management, legal hold notifications and federated searches across multiple data silos. Searches can use keywords, phrases and patterns of text for all content, including emails and password-protected PDF files.

Nancy Flynn, founder/executive director of the ePolicy Institute, suggested in a white paper that social media content, just like email messages and attachments, create electronic business records that can put financial institutions in jeopardy of government and industry regulatory investigations or federal and state lawsuits. Magnifying the potential risks for credit union are the many rules and regulations stemming from governance by the NCUA, the Sarbanes Oxley Act, the Financial Industry Regulatory Authority, or the Securities and Exchange Commission. Flynn wrote, “Any employee-generated content—whether written and posted at the office during work hours or at home after hours—has the potential to create an electronic business record that must be preserved, protected and produced in the event of a subpoena.”

Ediscoveryblog.com also warned that organizations that are heavily regulated and litigated face increasingly significant risks attached to the manner in which electronic information is managed and stored.