Two years ago, Ventura County Credit Union's board decided to designate Columbus Day as a time for staff training.
Known as Development Day, the annual event is designed to educate employees about new products, services and procedures, while also developing stronger camaraderie among the VCCU team, Linda Rossi, SVP of strategic services for the $675 million, Ventura, Calif.-based cooperative, said.
In 2013, the credit union invited an external facilitator, but this year's event held Oct. 13, was ramped up to a new level.
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