It's no surprise that small businesses are becoming more sophisticated and savvy in their use of technology to expand their businesses – and they're expecting their credit unions and banks to keep up with their demands.
According to the National Small Business Association's 2013 Small Business Technology Survey, 74% utilize a smart phone, which is up from 57% in 2010. There was a marked increase in usage of laptops, from 67% in 2010 to 84% today.
The NSBA said it surveyed more than 800 small business owners.
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