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Long-Term Relationships Still Bear Fruit at the Core

Despite daily announcements of credit unions converting to new core processors, some say long-term core relationships are best.

By Marc Rapport | Updated on August 22, 2014

As it took hold, open source architecture followed by plug-and-play commoditization had been hailed in some quarters as the beginning of the end of the assumption that long-term relationships with a core processor was the path for all credit unions.

It’s not necessarily so. For instance, the average tenure for credit unions on the DataSafe system is about 23 years, said Jeff Hedeman, product line executive for that Fiserv platform that Callahan & Associates data said is in use at about 200 credit unions.

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