Type “changing role of IT” into Google and you’ll get close to half a million hits. There’s no shortage of online discussion on this topic. You can learn how IT is transforming from a technology gatekeeper to a service broker, how the CIO is changing from a plumber to a producer, or how IT is changing from “the infrastructure team” to “the next big idea team,” to name a few. In short, IT is being called upon to be the innovators.

All of this sounds very enticing, doesn’t it? Not only is IT becoming increasingly important to the success of any organization; the field of IT is becoming much more interesting and exciting. All signs are that this is a great time to be in IT.

Credit unions are no exception to this rule. For years I’ve been saying that technology is the great equalizer among financial institutions. With the right tech investment, any credit union of just about any size can compete with the biggest banks in the country.

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