In the 32 years that Jimmy Goodrum has been at State Employees' Credit Union, he's heard countless stories from members about their financing experiences at car dealerships.
Goodrum, senior vice president of member education and outreach at the $27 billion SECU in Raleigh, N.C, recalled some of the surprises members have encountered.
"Add-ons, things like warranties and dent repair packages," he said. "A member will go out and buy a brand new car with a 10-year warranty and then there's an additional three-year warranty added on that the member didn't know about."
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