Even though nearly eight in 10 Americans feel the nation's big banks are to blame for the financial crisis of 2008, most would not switch to a credit union or community bank.

That's according the Consumer Banking Insights Study, an online Harris poll of more than 1,000 U.S. adults and commissioned by more than 200 community banks and credit unions in partnership with Kasasa, a national brand of rewards checking and saving accounts.

Seventy-one percent of the respondents said they believe big banks haven't made up for their role in the financial crisis. Among megabank customers, 26% said they sometimes feel guilty for doing business with a big bank.

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