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I’m sitting in a restaurant and in the booth across from me are two young people on a date, both with their faces buried in their phones working away. What happened to communication? What happened to personal interaction? What happened to basic people skills?
Technology happened, and it is turning the art of communication into raw information exchange. Technology is also changing interactions between people and how our credit unions are interacting with our members, and it appears to be changing almost faster than we can keep up.
Innovations in the finance industry seem to rival the pace of the vast technological advances in the medical industry. Weekly the bar of innovation is raised, and what was cutting edge a year ago is now the new norm. From websites to online services to mobile banking to electronic signature capture to remote deposit of checks, the technological advances keep coming.
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