Search
 

Convenience Trumps Performance: On-Site at Open Mobile Summit

SAN FRANCISCO Gmail instead of Outlook and here's why it matters.

By Robert McGarvey | Updated on November 13, 2013
SAN FRANCISCO — In an opening session at Open Mobile Summit, Trip Hawkins – a storied Silicon Valley entrepreneur best known for founding Electronic Arts – tantalized the audience with a surprising observation: “Convenience trumps performance,” he said.

Focusing on perfection just may be counterproductive in an era of speed, he suggested Tuesday at this confab of leaders from cellular carriers such as Sprint, retailers such as Walmart, payments innovators such as MCX, and traditional payments companies such as American Express.

Also from Online Mobile Summit:Pointed Pundits, Provocative PanelsBig Data MattersMaking App MagicTime to Appcelerate

“Customers give up performance to get convenience. We accept tremendous declines in quality,” said Hawkins, who pointed to the shift from landline phones to cellular phones and also the quality degradation in shifting movie viewing from a theater’s big screen to a handheld device.

Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.

Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including Law.com and GlobeSt.com.

Already have an account?

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Recommended Stories

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2024 ALM Global, LLC. All Rights Reserved.