Scottsdale, Ariz.-based Cornerstone Advisors on Monday released The Cornerstone Report: Benchmarks and Best Practices for Credit Unions, which draws upon detailed data from 62 credit unions with assets more than $250 million.
A bottom-line finding is that the gap between best performers and the rest often is immense – "the best often are doing two or three times better than low performers," said Sam Kilmer, a Cornerstone senior director, in an interview. The plus side of that, said Kilmer, is that "there is plenty of room for many credit unions to improve."
In a press statement, Cornerstone Advisors CEO Scott Sommer elaborated on that theme: "With vast gaps between high and low performers in lending productivity, delivery channels and other measures, there is so much room for improvement."
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