The 119,000-member, $1.8 billion Navy Army Community Credit Union has found adding ATM check imaging a key part in its battle to gain control of its teller lines.
The Corpus Christi, Texas, credit union has a membership which has tended to prefer using tellers, particularly for making deposits and cashing checks, according to its chief operating officer, Dana Sisk.
"It's just what they like," Sisk explained. "They like using the tellers even though that means sometimes having longer lines than we would like."
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