It seems safe to say the Brooklyn Cooperative Federal Credit Union was less than satisfied with its previous security firm.
One issue the $17 million, 6,400-member Brooklyn Cooperative in New York City had with the company was that it failed to deviate from its traditional method of securing financial institutions in order to meet the credit union's specific needs, said CEO Samira Rajan. 
That was crucial, since the credit union offers a range of other services, including tax preparation during tax season.
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