Fighting increasingly sophisticated forms of fraud and complying with increasingly stringent Federal Financial Institutions Examination Council guidelines can be daunting challenges for credit unions, especially with members flocking to online and mobile services.
As part of a four-year strategic plan to strengthen security, The Summit Federal Credit Union in Rochester, N.Y., was searching for a cost-effective, user-friendly solution to meet FFIEC guidelines and protect its 75,000 members, including about 25,000 online banking users and 10,000 mobile users.
"Safeguarding our members' personal information and accounts is a top priority, and we take all FFIEC guidelines very seriously, which is why The Summit Federal Credit Union always strives for the highest level of security and believes strongly in investing to protect all members, whether they conduct transactions in person, on the Internet or via a smartphone," said Jeff Vieira, senior information technology manager for The Summit FCU.
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