Although the NCUA is already addressing key findings revealed in a national survey conducted by CUNA and its affiliated state league organizations, the trade association told Credit Union Times that the results still show room for improvement.
The exam survey, modeled after a program launched by the New Jersey Credit Union League in 2012 that targeted all credit unions in Region II, aims to provide CUNA with national baseline figures from which to gauge future trends in federal and state exam processes. The online survey, promoted by CUNA and the leagues, was conducted in December 2012 and January 2013 and generated a response rate of approximately 25%.
Overall, 60% of credit union CEOs surveyed said they were satisfied with their exams. However, 25% said they were dissatisfied.
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