A new white paper released by CUNA Human Resources/Training and Development Council focuses on the trends and benefits of gathering data and analyzing metrics on human resources and its impact on a credit union’s operations, financial performance and strategic development.

The paper, “HR Metrics: The Numbers in Support of Strategic and Operational Initiatives,” also highlights results of a recent survey on how credit union HR executives are using metrics, examples of common formulas, and case studies of credit unions in various stages of putting metrics to work in their organizations. 

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Peter Strozniak

Credit Union Times

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