The beleaguered Municipal Credit Union said Tuesday it has completed postings of all direct deposits and ACH payments scheduled for last week, which were delayed because of Hurricane Sandy.
Since last week, the $1.8 billion, New York-based credit union has come under fire from dozens of MCU members for failing to credit direct deposit checks to members' accounts, no phone customer services, inoperable ATMs and problems with online banking.
|- SANDY NEWS: Nov. 6, 2012: MidState FCU Responds in New Jersey
- SANDY NEWS: Nov. 6, 2012: NCUA Shrinks List of Affected CUs
- SANDY NEWS: Nov. 6, 2012: Palisades FCU Offering Special Terms, Fee Waivers
- SANDY NEWS: Nov. 6, 2012: NFIP Likely to Need More Borrowing Authority
The direct deposit issue that lasted for nearly a week affected more than 14,000 members, including many who complained that they were without cash they needed for the superstorm's aftermath or enough money in their accounts to pay bills.
Members reading stories about MCU's troubles on Credit Union Times website have posted more than 60 complaints and comments.
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking credit union news and analysis, on-site and via our newsletters and custom alerts
- Weekly Shared Accounts podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical coverage of the commercial real estate and financial advisory markets on our other ALM sites, GlobeSt.com and ThinkAdvisor.com
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.