As millions of New Yorkers continued Monday to struggle to recover from Hurricane Sandy's devastation, members of the $1.8 billion Municipal Credit Union have had to contend with another problem – no cash and no funds in their accounts to pay their bills.
MCU now reports 14,000 members' accounts have not been credited with their direct deposits. On Friday, the credit union reported only 1,600 members did not have their direct deposit funds posted to their accounts.
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Based in New York City, MCU serves about 340,000 members and operates 18 branches throughout New York's boroughs.
Since last week, dozens of MCU members have been posting complaints after reading Credit Union Times articles about MCU issues with failing to credit direct deposit checks to members' accounts, no phone customer services, inoperable ATMs and problems with online banking.
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