"I'm a member and I'm stuck on Staten Island with no gas and no money due to MCU not crediting my account with a pension payment for direct deposit," said a furious Municipal Credit Union Member Natasha Godby. "I see many others have had the exact same problem. See the comments on your site. This is horrible."
More than 20 people identifying themselves as MCU members have posted angry, critical comments about New York-based Municipal Credit Union's issues with failing to credit direct deposit checks to members' accounts, no phone customer services, inoperable ATMs and problems with online banking.
Michael Mattone, a spokesperson for the $1.8 billion MCU, said the power outage caused by Hurricane Sandy shut down its main servers located at its headquarters at 22 Cortlandt St. in lower Manhattan, which still has no power, four days after the hurricane landed in southern New Jersey with devastating effect there and on New York City and Connecticut.
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