The NCUA's Virtual Town Hall this week revealed a number of back-office changes and progress on issues important to credit unions, as senior executives fielded questions from submitted online during the web broadcast event.

In response to a question at the Thursday session about when the examiner's guide will be made public, NCUA Director of Examinations and Insurance Larry Fazio said the guide, available on the NCUA's website, is old and in the process of being updated. Fazio also discussed the national supervision policy manual, which it plans to release to the public soon.

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The manual, which Fazio said was full of back-office policies and procedures, also contains "parts that are not for public consumption", and must be redacted first.

The examiner's guide came up in another question, in which a credit union wanted to know if its examiner was correct in saying the guide is just a guideline. Fazio confirmed that is the case, calling it "a guide, not a hard and fast requirement" and "kind of an encyclopedia and how-to manual."

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