The $556 million Rivermark Community Credit Union of Beaverton, Ore. announced its online and mobile banking business continues to surge with a 34 % year-to-year usage jump in online accounts and 86% spurt in mobile banking.
In August 17 announcement, the suburban Portland credit union with 64, 400 members called the increases a "dramatic shift in how our members conduct their business" which also means they are relying less on branches.
Scott Burgess, president/CEO, said Rivermark members seem to be embracing the new technology much more than he expected by opening new accounts online, signing loan documents and depositing checks remotely.
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