The $2.1 billion Service Credit Union has opened its first self-service branch, offering 24/7 access to a wide range of banking functions at the Kapaun Air Station in Germany.
The air station is in Kaiserslatuern, near Service CU's Overseas Contact Center. Called ServicePoint, the pair of self-serve kiosks – which include around-the-clock remote access to a live person – are in a secure site and offer transfers, withdrawals, U.S. check and cash deposits, loan payments and account opening, the Portsmouth, N.H., credit union said.
“Providing members with this best of class convenience and access allows them to bank when they want, as quickly and efficiently as possible,” said Gordon Simmons, Service CU's president/CEO.
The credit union said Euro check deposits and issuances, money orders and currency exchanges will still need to be performed at its 16 traditional branches in Germany.
Service CU also has 21 branches in New Hampshire and serves anyone who lives or works in New Hampshire (excluding Coos County), four towns on Cape Cod, Mass., all branches of the U.S. military and Department of Defense employees and their families.
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