The NCUA on Thursday released a letter to credit unions addressing interagency guidance designed to protect military homeowners changing duty stations.

The guidance is consistent with the Servicemembers Civil Relief Act, the agency said.

Any credit union responsible for managing a military member's mortgage loan account, including collecting and crediting monthly payments, acts as a mortgage servicer and must follow the new guidance, which involves training staff regarding assistance available to military homeowners, the NCUA said.

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