In June 2011, the Federal Financial Institutions Examination Council issued the "Supplement to Authentication in an Internet Banking Environment."

The Supplement was intended to reinforce and augment the authentication guidance issued in 2005, which had been developed to address threats to online banking. However, since 2005 hacking techniques have become so sophisticated that hackers easily evade security measures.

The updated guidelines change expectations for Risk Assessments. Layered security is no longer an "optional" method for risk mitigation, specific authentication methods have been removed for primary controls, and companies must implement customer security awareness programs. 

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