On May 1, 2010, Augusta Metro Federal Credit Union opened an indirect lending department and loan growth has been soaring ever since.
Sounds like a very simple statement, doesn't it? But the process of getting to that point was actually something that management struggled with for several years.
You see, I have been at this credit union since July of 1984 and for more than 20 years of that time, it had been our jobs as loan officers and loan processors to tell the members that "the dealers are ripping you off."
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