Credit unions receiving card processing and payment solutions from The Members Group can now take advantage of DefenseEdge, the newest fraud prevention tool from Atlanta-based payment processing service provider First Data.
The CUSO's adoption of DefenseEdge allows its CU and community bank clients to detect fraudulent payment card transactions in real time, even based on non-monetary actions such as a change of address request or PIN number change, TMG said.
DefenseEdge can also be customized to identify suspicious activities that relate to specific types of fraud, such as bust-out fraud, the Des Moines, Iowa, company said.
"Threats from fraudsters can change on a moment's notice," said Karen Postma, senior cards risk manager for TMG. "The sooner we can identify and set strategies to neutralize these threats, the better. DefenseEdge will speed up the process, minimizing losses for credit unions and community banks that are using it to maintain the profitability of their card portfolios."
TMG clients that currently use First Data's Falcon Fraud Detection system can switch to DefenseEdge upon request, the CUSO said.
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
