Would you apply for a car loan using an iPhone? Or a home mortgage?
Apparently, many, many consumers would. "Customer demand is why we have introduced a mobile tool," said Bill Hultstrand, a spokesperson for Lending Solutions Inc., an Elgin, Ill., provider of lending tools and contact center services used by hundreds of institutions around the country.
As for credit union customers, Hultstrand ticked off MCU, the $1.6 billion credit union that serves municipal employees and others in New York City, Digital FCU, the $4.2 billion Massachusetts institution, and BECU, the $9.9 billion institution in Seattle. Hultstrand cautioned that none of these had necessarily signed up for the mobile application tools. "We just launched this service because enough of our customers asked us to."
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